Shipping Policy

Shipping policy

Thank you for shopping with us! We want to ensure that your order reaches you in a timely manner and in excellent condition. Please review our shipping policy below for information on the processing, dispatch, and delivery of your order.

Order Processing Time:
We strive to process and dispatch all orders within 1-2 business days (excluding weekends and public holidays) from the date of order placement. During peak seasons or promotional periods, processing times may vary, but we will make every effort to fulfill your order as quickly as possible.

Shipping Methods:
We partner with reliable shipping carriers to ensure the safe and efficient delivery of your package. The shipping methods available for your order will be displayed during the checkout process. Please note that the shipping methods and carriers may vary depending on your location.

Estimated Delivery Time:
Once your order has been dispatched, the estimated delivery time is 1 – 3 business days. Please note that delivery times may vary based on your location, shipping method selected, and any unforeseen circumstances that may arise during transit.

Order Tracking:
For your convenience, we provide order tracking services for all eligible orders. Once your order has been dispatched, we will send you a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.

Shipping Charges:
We offer shipping for Our products exclusively within the UAE and Gulf Countries. (electronic products can only be shipped within UAE and Gulf Countries only). International shipping options are not available at this time. Orders typically take 2-7 business days to be delivered within these regions. Shipping fees are calculated based on location and will be displayed during checkout. Please ensure accurate delivery information to avoid delays. 

International Shipping:
We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs. We recommend contacting your local customs office for more information on any applicable fees before placing an international order.

Order Modifications and Address Changes:
Once an order has been placed, we are unable to modify or change the order details, including the shipping address. Please ensure that all information is accurate before completing your purchase. In case of any issues or concerns, please contact our customer support team as soon as possible.

Undeliverable Packages:
In the event that a package is deemed undeliverable due to incorrect shipping information provided by the customer or if the package is not claimed within the specified time frame, it may be returned to us. In such cases, additional shipping charges may apply for reshipment or a refund may be issued minus the original shipping charges and any return fees incurred.

Please note that the shipping policy outlined above is subject to change without prior notice. Any updates or modifications will be reflected on this page. If you have any further questions or require assistance, please don’t hesitate to contact our customer support team.
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